XSol
Equipment Diagnostics
GL's expert diagnostics system, XSol, cuts the cost of field service operations by ensuring rapid and accurate diagnosis of gas appliances, even when used in the hands of relatively inexperienced personnel.
This enables service organisations and equipment manufacturers to improve customer satisfaction and loyalty by ensuring that their products are consistently supported using Best Practice throughout their life.
- Implementation and support of diagnostics application on laptop, palmtop or web server
- Analysis and capture of diagnostic characteristics for specific products, equipment or systems
- Integration of diagnostic application with other applications (such as work management)
- Support in choosing and testing suitable mobile platforms to operate the application
Applications
The XSol application is particularly aimed at industries with service workforces involved in maintenance and repair of equipment such as:
- Heating appliances (gas fired, hydraulic or warm air)
- Air conditioning systems
- White goods
